Frequently Asked Questions

You must have the following experiences to do well in the course:

• Basic equipment use, such as experience in a commercial or industrial environment
• Basic electrical background, such as electrical principles and theory
• Basic mechanical background such as the use of hand tools
• Desire to develop mechanical aptitude and troubleshooting abilities
• Strong safety orientation
• Critical thinking skills

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Amazon partners with Unmudl to offer a Skills-to-Jobs^TM training course for their Maintenance Technician II position. Take the course here on Unmudl and get 80% or more on ALL your quizzes and then you can apply to interview! The course cost is $509.00 USD. After 90 days of being on the job at Amazon, you can request your money back from Amazon. If you are an employee, you can select this course from the Amazon Career Choice Catalog.    ENROLL

With the certificate of completion, apply to interview! As long as you complete the course with a score of 80% or more you will be eligible to interview with Amazon!       ENROLL

Not guaranteed. However, upon successfully completing the course with 80% or better score, you’ll be eligible to interview for the Maintenance Technician II position at Amazon. Click here for Amazon RME job openings.

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On-line means you take the course on your own device - laptop, phone, or desktop computer. On-demand means you learn when you want to learn - in the morning, after work or whenever. You go at your own pace through videos, class recordings, read documents, and watch presentations.  You have a learning coach, but you meet with them if and when YOU want.    ENROLL

You need at least an 80% on ALL quizzes throughout the course. You get 3 attempts for each quiz. If you hit your 3 attempt limit and don't get an 80%, please contact your Learner Coach at Central New Mexico Community College. There is no final exam.    ENROLL

IF you put in 6-8 hours per week, it will take you between 10-12 weeks to complete. You  can do the course faster or slower - it's totally up to you. But, you have to complete the course within 4 months or the code expires.       ENROLL

Contact your Learner Coach at Central New Mexico Community College with any questions regarding course material.

Need Tech Help?

• 1 (505) 224-HELP
• itsservicedesk@cnm.edu‍

• Monday - Friday 5 a.m. - midnight
  

• Saturday - Sunday 8 a.m. - 5 p.m.
  

• Open every day except CNM holidays.     ENROLL

YES there is a deadline. You have 4 months to complete the course. We anticipate the course to take no longer than 10-12 weeks to complete. At four months the course code expires.    ENROLL

There is NO final exam. You will be required to take quizzes throughout the course and will have 3 tries to achieve an 80% or higher. If you hit your 3 tries limit and get less than 80%, please contact your learner coach for guidance on how to proceed.     ENROLL

If you are offered a job on the Amazon RME team within 6 months of completing the course you will be eligible for reimbursement after 90 days of employment.  ENROLL 

The activation code needs to be entered EXACTLY as provided. If you copy and paste and accidentally include a blank space in front of the code or at the end of the code, it will not be accepted. To get an updated code, reach out to your learner coach or itsservicedesk@cnm.edu for assistance. The CNM Tech Helpline is available M-F 5:00 am-midnight and weekends 8:00-5:00. 505-2-HELP.  ENROLL

No refunds IF you have already started the course or activated your course code. If you haven't activated the code or started, your refund will still be subject to service fees.

To start your refund, please follow these steps:

1. Go to "My enrollments" section of your user profile.
2. Click "Request Refund" which will open a request to the college.
3. Please allow 10-14 days for refund to appear on your credit card statement.
   

For general details regarding refunds, please email support@unmudl.com refer to Unmudl Refund Policy Page.

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IF you are already an EMPLOYEE of Amazon, Amazon's Career Choice program is for you. Fill out this Form to apply for Career Choice.      ENROLL