Leadership Academy-Conflict Resolution
An effective leader is one who can successfully manage conflict
Conflict is a part of any work environment. It can’t be helped. When you have a group of people working under stress with different personalities, there’s bound to be a few problems.
That conflict exists is not the issue, but having an effective conflict resolution strategy to resolve that conflict if it begins to impact the business is crucial for any manager. While conflict can be a creative fuel that helps teams compete and work more productively, it can also easily blow up and bring everything to a dead stop.
But how do you defuse a situation that is lit by anger and other emotions that are not responsive to rational engagement? It’s not easy, but there are ways. This class will teach you how.
This class is one of an 8-part series. Classes can be taken individually or as a series.
Tuition Assistance Available
100% funding is available for New Mexico Residents.
For questions or to discuss the tuition assistance options available, please contact Annalise Jaramillo at firstname.lastname@example.org or 505-224-5206.
Additional Attendance Information
Class meets online, from 9am to 1pm
Central New Mexico Community Collegehttps://www.cnm.edu/
Located alongside the picturesque Sandia Mountains, Central New Mexico Community College (CNM) is the largest higher education institution in New Mexico in terms of undergraduate enrollment, serving more than 22,000 learners. Representatives from businesses and industries help CNM develop programs to ensure that CNM students acquire the skills needed for success in the workplace. CNM offers associate degrees and certificates in more than 100 fields of study, and accelerated, non-credit skills training that quickly connects learners to high-demand careers in the region’s economy. Many of the courses offered on this platform are managed via CNM Ingenuity, a non-profit division of CNM, focused on intensive training, entrepreneurship, and economic development. CNM Ingenuity partners with the College to explore and deliver new modes of education in in-demand career fields.