IT Professional Certificate Series
Central New Mexico Community College
Available Dates
October 13, 2026 - July 22, 2027
Online
Course Dates: Oct 13, 2026 - Jul 22, 2027
Enrollment Deadline: Oct 02, 2026
Available Seats: 10
Course Details
Deep Dive offers a fast-paced series of IT support classes that prepare you for entry-level employment as an IT professional. Learn the fundamentals of IT support including help desk protocol, desktop support, technical customer support, troubleshooting, and general IT maintenance.
Our experienced instructors will prepare you for valuable industry certifications, which are included in the cost of the program. To gain a broad knowledge, we recommend attending all classes in the series; however, you may select your courses based on your goals and experience.
What You'll Learn- Learn about CompTIA A+ PC Hardware, CompTIA A+ PC Software, CompTIA Network+, CompTIA Security+ in individual classes or as a full series.
- Build a foundation of tech knowledge and vocabulary
- Prepare for a certification trusted and respected by employers worldwide
- Become part of a strong professional community
- Applied learning using Cengage Lab Simulation
Knowledge Outcomes and Experience
- Computer Network Support Specialists (15-1231.00)
Eligibility
The IT Professional program requires an intake conversation with a Senior Program Manager.
Our learners are expected to have practical understanding and experience with computers, including an intermediate proficiency operating a laptop and mouse, navigating popular operating systems and search engines, creating documents, and adding/starting/removing applications and systems on personal devices.
Learners must use their own laptop in this class with an operating system of Windows 10OS or Mac 10.13 or above. Chromebooks and tablets are insufficient. Webcams, a working headset with a microphone, a mouse, and reliable internet access with a minimum of 3.8Mpbs/3.0Mbps (up/down) are required for this 100% virtual, synchronous class. Ask our team for program-specific laptop requirements.
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