Collect data about customer needs.

Monitor equipment operation to ensure proper functioning.

Monitor the security of digital information.

Test computer system operations to ensure proper functioning.

Test software performance.

Compile data or documentation.

Analyze data to identify trends or relationships among variables.

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Computers and Electronics

Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

Engineering and Technology

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Customer and Personal Service

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Administration and Management

Writing computer programs for various purposes.

Programming

Watching gauges, dials, or other indicators to make sure a machine is working properly.

Operation Monitoring

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.