Data Center Technician, LAX - DCO

Amazon RME

Posted on Sep 16, 2026

On SiteJob Location

Full TimeEmployment Type

Computer Network Support Specialists (15-1231.00)Job Code

Benefits IncludedBenefits

Job OpeningJob Type

1Number of Openings

Preferred Critical Skills

Repair Equipment On SiteComputer Server Hardware TroubleshootingNetwork TroubleshootingServer Rack InstallationHardware Break-fix

Preferred Soft Skills

Work As A Team In A Hazardous Environment

Other Skills

Analyse Business RequirementsCreate Solutions To ProblemsBuild Business RelationshipsQuality Assurance MethodologiesProvide Technical Documentation

View all skills

Description

Description:
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is seeking Data Center Technicians to support our customers in multiple locations. This position requires the successful candidate report to a site location.

Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position may involve participation in an primary responder rotation, which includes monitoring the data center infrastructure, coordinating response to operational incidents, and partnering with other teams to rapidly resolve issues that impact service availability. Primary responder responsibilities may require evening, weekend, holiday, and/or night work to ensure our global data centers are operating at the highest levels of reliability for our customers. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.

All physical requirements are expected with reasonable accommodations:
* Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
* Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
* Ability to travel among multiple different sites in Los Angeles, Irvine, and El Segundo region.
* Working in cramped and/or elevated and/or noisy environments
* Bending, lifting, stretching, reaching, standing and walking for up to 8 to 12 hours a day
* Ascending and descending ladders, stairs, and gangways safely and without limitation

NOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.

NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).

Key job responsibilities
* Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
* Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
* Performing on-call duties and participating in scheduled maintenance and change management activities
* Contributing to documentation and process improvement initiatives based on your analysis of operational issues
* Helping to train and onboard new team members

A day in the life
As a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you:
* Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
* Solve problems at their root and step back to understand the broader context
* Maintain service level agreements through the implementation of proactive issue detection and reporting
* Expected to travel frequently to El Segundo, Los Angeles, Irvine, and other LAX regional sites.

You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.

About the team
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications:
- High school or equivalent diploma
- 1+ years of computer/server hardware troubleshooting or related IT experience
- 1+ years of relevant experience in data center operations, IT support, or a similar technical field
- 1+ years of troubleshooting skills and ability to resolve undefined technical problems
- Willingness to participate in a primary responder rotation and support 24/7 data center operations
Preferred Qualifications:
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience working in a colocation data center facility
- 1+ years of relevant experience in data center operations, IT support, or a similar technical field
- 1+ years of troubleshooting skills and ability to resolve undefined technical problems
- Willingness to participate in a primary responder rotation and support 24/7 data center operations
- An Associate's degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, CA, El Segundo - 27.98 - 48.99 USD hourly

Employer Details

Amazon RME

Working at Amazon What unites Amazon employees across teams and geographies is that we are all striving to delight our customers and make their lives easier. The scope and scale of our mission drives us to seek diverse perspectives, be resourceful, and navigate through ambiguity. Inventing and delivering things that were never thought possible isn't easy, but we embrace this challenge every day. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. Improving the Amazon Experience from the Inside The Reliability Maintenance Engineering (RME) team is safety-focused and works to maintain, troubleshoot, and repair the equipment that handles physical material within our global network of Fulfillment Centers. Amazon Reliability Maintenance Engineers (RMEs) prevent Operations downtime and play an integral role in ensuring our customers receive their orders on time. The team continuously develops and invents way to improve current processes, working with cutting edge technologies like robotics and the Computerized Maintenance Management System (CMMS). From installation of automated packaging systems to the repair of our distribution equipment, the RME team is constantly diving deep to innovate new ways to maintain our Fulfillment Centers. RMEs are known for speed, accuracy, and exceptional service. Our facilities deliver tens of thousands of products to hundreds of countries worldwide, every day. RMEs are the business partners that work tirelessly behind the scenes to make it all happen, drive continuous improvement, and maintain all of the Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile.