Associate Technical Trainer, Data Centers

Technical Trainer | Data Center

About the Role

As a CBRE Learning and Development Senior Analyst, you will partner with Data Center and Critical Environment business units to identify technical learning needs and deliver scalable, high-impact training solutions. This role is responsible for designing, developing, and deploying programs that prepare data center technicians and low-voltage professionals to safely and consistently perform work in live data center environments.

This position sits within the Talent, Learning & Development function and supports CBRE's operational excellence by ensuring technical staff are trained on industry standards, best practices, and hands-on cabling methodologies used in mission-critical facilities. This role can be located in either Westerville, OH or Indianapolis, IN.

What You'll Do

Technical Training

• Serve as a technical learning ambassador by modeling behaviors aligned with CBRE RISE values.

• Facilitate technical training programs and support onboarding for data center technicians, with a strong emphasis on low-voltage and structured cabling systems.

• Responsible for teaching:

• Low-voltage electrical fundamentals (copper and fiber)

• Pulling, routing, dressing, securing, and labeling structured cabling

• Patching, cross-connecting, splicing, and termination (CAT5e/6/6A, fiber)

• Testing and certification using industry-standard test equipment

• Data center pathways, racks, cabinets, and ladder tray systems

• Safety practices for work in live data center environments

• Conduct training assessments to evaluate technical skills and provide remediation and coaching

• Develop training reports

Content, Platforms & Standards

• Partner with subject-matter experts (SMEs), field leadership, and operations teams to validate technical accuracy and relevance of training materials.

• Develop learning assets including instructor-led content, job aids, simulations, assessments, SOPs, and digital modules.

• Translate field-level processes into clear, repeatable, technician-friendly training content.

• Ensure training content aligns with industry standards and best practices (e.g., TIA/EIA, BICSI methodology, client requirements).

• Create evaluations and measurement tools to assess technician readiness, skill progression, and training effectiveness.

Governance, Quality & Optimization

• Audit and evaluate learning programs to ensure consistent delivery, compliance, and quality across regions.

• Review training metrics, technician feedback, and performance outcomes to continuously improve content and delivery methods.

• Recommend and implement improved training strategies and delivery models to optimize knowledge transfer from classroom to job site.

Leadership & Collaboration

• Support cross-functional initiatives by explaining complex technical concepts in clear, actionable terms.

• Impact both individual learner performance and broader team capability through standardized, repeatable training frameworks.

What You'll Need

Education & Experience

• Bachelor's degree preferred or equivalent combination of education and experience.

• 2-5 years of hands-on experience with low-voltage electrical and structured cabling work, including:

• Cable pulling and routing

• Termination, splicing, and patching

• Testing and troubleshooting copper and/or fiber cabling

• Direct experience working in data center or mission-critical environments strongly preferred.

• Proficiency in Microsoft PowerPoint and Word

Technical & Professional Skills

• Working knowledge of data center infrastructure, pathways, racks, and cabling standards.

• Ability to analyze technical workflows and translate them into structured learning solutions.

• Strong organizational and instructional design skills with attention to detail.