Salesforce Administrator Career Certificate

Become a Certified Salesforce Administrator

The job market demand for candidates with hands-on experience using Salesforce systems and demonstration of in-depth Salesforce knowledge is strong and growing.

Knowledge and skills related to Salesforce are broadly applicable in other business settings.

Learners will be prepared to use Salesforce skills for jobs including: CRM/Salesforce Administrator, Sales Representative, Account Executive, and Sales Manager.

A study conducted in 2019 found that Salesforce will create 4.2 million jobs between 2019 and 2024.

97% of Fortune 100 companies use Salesforce.

• Business processes in sales, the sales cycle, and Salesforce as a CRM platform.
• Roles in the Salesforce ecosystem with a focus on Salesforce Administrator responsibilities associated with setting up and maintaining an organization’s Salesforce instance.
• An administrator skill set, including instance configuration, customization, security, forecasting, data management, and other best practices.
• Resources available in the Salesforce ecosystem and industry tools that aid collaboration.