Health Unit Coordinator Basics

This course provides instruction on the responsibilities for the coordination of non-clinical activities related to patient care and the department (unit). Topics include overview of the healthcare industry, scheduling diagnostic tests and treatments, assisting with processing of orders, maintaining an organized unit, managing medical charts, supplies, equipment, and workflow in the health care setting. Communication skills and soft skills necessary to interact with patients, visitors, healthcare workers, and other healthcare professionals are integrated throughout the course.

1. Describe the role and responsibilities of a HUC.
2. Explain the variety of entities that influence cost and financing of healthcare in the United
States.
3. Describe the variety of healthcare delivery systems and services they provide.
4. Operate equipment used by HUC such as scanners, copiers, fax machines, shredders, and
intercom systems used in healthcare facilities.
5. Exhibit effective communication skills.
6. Apply HIPPA guidelines in all aspects of communication.
7. Describe workplace ethics, guidelines, relevant laws and regulations related to healthcare.
8. Demonstrate the ability to manage the ordering of supplies and equipment, troubleshoot
and apply warranty agreements for defective equipment.
9. Plan the general daily non-clinical HUC tasks performed in a hospital nursing unit or
healthcare facility.
10.Schedule appointments, procedures, and tests utilizing medical terminology and
abbreviations.
11.Demonstrate the use of EMR and paper medical records by locating or filing information
such as assessments, tests, procedures, orders.