Evaluate employee performance.

Implement organizational process or policy changes.

Develop computer or information systems.

Develop organizational policies or programs.

Develop operating strategies, plans, or procedures.

Maintain operational records.

Conduct employee training programs.

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Administration and Management

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

English Language

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Customer and Personal Service

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Clerical

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Personnel and Human Resources

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Computers and Electronics

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Law and Government

Talking to others to convey information effectively.

Speaking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Critical Thinking

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Active Listening

Adjusting actions in relation to others' actions.

Coordination

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Judgment and Decision Making

Understanding written sentences and paragraphs in work related documents.

Reading Comprehension

Managing one's own time and the time of others.

Time Management

Three women in a classroom looking at a textbook

Health Unit Coordinator Basics

San Diego Continuing Education (SDCE) is the adult education division of the San Diego Community College District (SDCCD). As the largest provider of noncredit education in California, SDCE’s mission is to provide accessible, equitable, and innovative quality education and career training to adult students. SDCE has offered&nbsp;career training and other classes&nbsp;continuously for more than 100 years.Founded in 1914 on the principles of inclusion and social justice, SDCE welcomes every immigrant, refugee and underserved population to fulfill educational goals. At SDCE, adult students find a fun and positive learning environment for every skill level. Students come from across 50 states and from 160 foreign countries, to learn in more than 70 free career training programs and in thousands of&nbsp;classes. In addition to a traditional schedule of fall, spring and summer semesters, many programs are offered online,&nbsp;allowing students to pursue higher education or career training while maintaining other responsibilities and active lives.SDCE was one of the first community college continuing education institutions in California to meet the standards for independent accreditation from the Western Association of Schools and Colleges.

San Diego Continuing Education

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Health unit coordinator basics