Monitor organizational procedures to ensure proper functioning.

Monitor sales activities.

Inspect condition or functioning of facilities or equipment.

Examine condition of property or products.

Evaluate employee performance.

Analyze forecasting data to improve business decisions.

Analyze data to inform operational decisions or activities.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Customer and Personal Service

Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Production and Processing

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Administration and Management

Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

Transportation

Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Communications and Media

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Sales and Marketing

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

English Language

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Education and Training

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Active Listening

Managing one's own time and the time of others.

Time Management

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Complex Problem Solving

Actively looking for ways to help people.

Service Orientation

Talking to others to convey information effectively.

Speaking

Considering the relative costs and benefits of potential actions to choose the most appropriate one.