Automation Engineer, Prime Video Trust & Safety
Preferred Critical Skills
Preferred Soft Skills
Other Skills
Description
Description:
At Prime Video, we're redefining how the world watches entertainment. Our Trust & Safety team protects millions of customers and content creators globally, ensuring a safe, reliable experience. As an Automation Architect, you'll drive the adoption of automation across our operations, bridging technical innovation with operational needs. You'll architect solutions that scale content moderation, mitigate abuse, and empower our teams to deliver trusted and safe content to our customers.Key job responsibilities
* Orchestration Leadership: Champion the integration of AI/automation tools (e.g., Generative AI, intelligent workflows) into Trust & Safety operations. Translate technical possibilities into actionable strategies for operational teams.
* Cross-Functional Collaboration: Partner with Data Science, Engineering, Product, and Legal teams to design solutions that balance speed, accuracy, and compliance.
* End-to-End Solution Design: Own the architecture of AI-driven systems for content moderation, risk detection, and policy enforcement. Move from prototype to production at Amazon scale.
* Operational Enablement: Drive the rollout of new tools, providing training, feedback loops, and iterative improvements to ensure adoption and value delivery.
* Strategic Narrative Development: Create compelling technical narratives (BRDs, PRFAQs, white papers) that align with business outcomes (e.g., reduced moderation latency, improved accuracy).
A day in the life
You start by reviewing emerging abuse patterns in Prime Video's global platform. You collaborate with a Engineering and Data Science teams to design an Agentic Solutions that flags policy-violating content in real time. By midday, you're leading a workshop with Trust & Safety analysts to demo the tool, addressing their concerns about false positives. Later, you partner with Engineering to prioritize features for the next sprint, ensuring the solution scales during high-traffic events. By day's end, you update stakeholders on metrics-like a 20% reduction in moderation workload-and refine the roadmap for upcoming compliance challenges.
Basic Qualifications:
- 5+ years of program or project management experience- 4+ years of technical specialist, design and architecture experience, or AWS Professional level certification
- Experience leading and collaborating with a large cross-functional team
- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
- Bachelor's degree or above in Computer Science, Computer Engineering, or related fields
Preferred Qualifications:
- Orchestration and Automation Advocacy: Track record of driving automation adoption in operational teams.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, Austin - 80,300.00 - 140,500.00 USD annually
USA, WA, SEATTLE - 82,700.00 - 140,500.00 USD annually
Employer Details
Working at Amazon What unites Amazon employees across teams and geographies is that we are all striving to delight our customers and make their lives easier. The scope and scale of our mission drives us to seek diverse perspectives, be resourceful, and navigate through ambiguity. Inventing and delivering things that were never thought possible isn't easy, but we embrace this challenge every day. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. Improving the Amazon Experience from the Inside The Reliability Maintenance Engineering (RME) team is safety-focused and works to maintain, troubleshoot, and repair the equipment that handles physical material within our global network of Fulfillment Centers. Amazon Reliability Maintenance Engineers (RMEs) prevent Operations downtime and play an integral role in ensuring our customers receive their orders on time. The team continuously develops and invents way to improve current processes, working with cutting edge technologies like robotics and the Computerized Maintenance Management System (CMMS). From installation of automated packaging systems to the repair of our distribution equipment, the RME team is constantly diving deep to innovate new ways to maintain our Fulfillment Centers. RMEs are known for speed, accuracy, and exceptional service. Our facilities deliver tens of thousands of products to hundreds of countries worldwide, every day. RMEs are the business partners that work tirelessly behind the scenes to make it all happen, drive continuous improvement, and maintain all of the Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile.
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