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Supervision
Supervision
Pima Community College
Online - ScheduledType
Oct 14, 2023 - Nov 11, 2023Course Dates
10 AvailableTotal Seats
Course Details
Practical management and leadership techniques including workplace communication, team development, coaching and mentoring, performance management, employment law, problem solving and decision making. Also includes culture, values, roles and responsibilities, delegation, goal setting, feedback, reward systems, programmed and non-programmed decisions, and ethics. Provide an overview of the principles effective personnel supervision; describe the types of communication styles and information-processing styles
Information: Learning dynamic is improved when participants do not have supervisor and direct reports in the same class.
What You'll LearnIdentify the skills and characteristics of effective leadersExamine the differences between leadership and managementExamine the use of mentoring and coaching in the workplaceDescribe the supervisor’s key performance expectations for direct-report employees and implement effective processes to provide employee feedback to employeesDescribe the operational supervisor and manager’s responsibilities regarding legal compliance issuesInterpret the key elements of applicable laws associated with jo...View moreSkills you'll acquire
Active ListeningCoordinationMonitoringSocial PerceptivenessSpeaking
Knowledge Outcomes and Experience
Jobs & Careers
Stuff You'll Know
Experience You’ll Gain
- General & Operations Managers
- First-Line Supervisors of Security Workers
Course Content
Related Courses
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