
Salesforce Administrator Career Certificate

Central New Mexico Community College
Online - ScheduledType
Jan 29, 2024Enrollment Deadline
Jan 29, 2024 - Apr 19, 2024Course Dates
20 AvailableTotal Seats
Course Details
Salesforce is a cloud-based constituent relationship management (CRM) software that helps businesses connect with and get more information about their customer base.ÂParticipants in this online training program will discover:
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- Business processes in sales, the sales cycle, and Salesforce as a CRM platform.
- Roles in the Salesforce ecosystem with a focus on Salesforce Administrator responsibilities associated with setting up and maintaining an organization?s Salesforce instance.
- An administrator skill set, including instance configuration, customization, security, forecasting, data management, and other best practices.
- Resources available in the Salesforce ecosystem and industry tools that aid collaboration.
Participants in this online training program will discover:
Â
- Business processes in sales, the sales cycle, and Salesforce as a CRM platform.
- Roles in the Salesforce ecosystem with a focus on Salesforce Administrator responsibilities associated with setting up and maintaining an organization?s Salesforce instance.
- An administrator skill set, including instance configuration, customization, security, forecasting, data management, and other best practices.
- Resources available in the Salesforce ecosystem and industry tools that aid collaboration.
Knowledge Outcomes and Experience
Instructor Details

Chantelle Rey-Smith
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