Salesforce Administrator Career Certificate

Central New Mexico Community College
Online - Scheduled Course
Jan 29, 2024 - Apr 19, 2024

Description

Salesforce is a cloud-based constituent relationship management (CRM) software that helps businesses connect with and get more information about their customer base. 

Participants in this online training program will discover:
 
  • Business processes in sales, the sales cycle, and Salesforce as a CRM platform.
  • Roles in the Salesforce ecosystem with a focus on Salesforce Administrator responsibilities associated with setting up and maintaining an organization?s Salesforce instance.
  • An administrator skill set, including instance configuration, customization, security, forecasting, data management, and other best practices.
  • Resources available in the Salesforce ecosystem and industry tools that aid collaboration.
This training will prepare you for the Salesforce Certified Administrator certification.

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