Managing People and Performance

Are you ready to develop the critical leadership qualities that will enable you to create a vision and get others to commit to it? Master verbal and non-verbal communication, performance management, motivating your team, and much more with this course! 

In this workshop, we will:

• Identify your leadership profile and explore ways to use this knowledge to improve your success as a manager.
• Clarify your role and responsibilities in allocating work assignments.
• Identify some techniques to deal with employee challenges, such as hostility, complaints, and laziness.
• Develop strategies for motivating your team.
• Develop your skills on giving feedback to employees.
• Understand the importance of non-verbal responses in communication.