Examine records or other types of data to investigate criminal activities.

Collect data about customer needs.

Monitor the security of digital information.

Monitor the performance of computer networks.

Monitor computer system performance to ensure proper operation.

Test computer system operations to ensure proper functioning.

Test software performance.

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Computers and Electronics

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

English Language

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Administration and Management

Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

Engineering and Technology

Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

Telecommunications

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Customer and Personal Service

Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Economics and Accounting

Understanding written sentences and paragraphs in work related documents.

Reading Comprehension

Adjusting actions in relation to others' actions.

Coordination

Managing one's own time and the time of others.

Time Management

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Critical Thinking

Motivating, developing, and directing people as they work, identifying the best people for the job.

Management of Personnel Resources

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Active Listening

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.