Name: Process and Quality Improvement
Price: 11.88 USD

Monitor organizational procedures to ensure proper functioning.

Monitor performance of organizational members or partners.

Analyze test results.

Test quality of materials or finished products.

Inspect areas for compliance with sanitation standards.

Evaluate quality of materials or products.

Apply mathematical principles or statistical approaches to solve problems in scientific or applied fields.

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Administration and Management

Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

Chemistry

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Clerical

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

English Language

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Customer and Personal Service

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Mathematics

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Personnel and Human Resources

Understanding written sentences and paragraphs in work related documents.

Reading Comprehension

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Judgment and Decision Making

Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

Quality Control Analysis

Adjusting actions in relation to others' actions.

Coordination

Being aware of others' reactions and understanding why they react as they do.

Social Perceptiveness

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Active Listening

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Process and Quality Improvement

Course Details

Skills you will learn

Knowledge Outcomes and Experience

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