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Salesforce Administrator Career Certificate

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Central New Mexico Community College

Online - ScheduledType
Jan 29, 2024 - Apr 19, 2024Course Dates
20 AvailableTotal Seats

Course Details

Salesforce is a cloud-based constituent relationship management (CRM) software that helps businesses connect with and get more information about their customer base. 

Participants in this online training program will discover:
 
  • Business processes in sales, the sales cycle, and Salesforce as a CRM platform.
  • Roles in the Salesforce ecosystem with a focus on Salesforce Administrator responsibilities associated with setting up and maintaining an organization?s Salesforce instance.
  • An administrator skill set, including instance configuration, customization, security, forecasting, data management, and other best practices.
  • Resources available in the Salesforce ecosystem and industry tools that aid collaboration.
This training will prepare you for the Salesforce Certified Administrator certification.
After This Course, You Will Be Able To
Salesforce is a cloud-based constituent relationship management (CRM) software that helps businesses connect with and get more information about their customer base. 

Participants in this online training program will discover:
 
  • Business processes in sales, the sales cycle, and Salesforce as a CRM platform.
  • Roles in the Salesforce ecosystem with a focus on Salesforce Administrator responsibilities associated with setting up and maintaining an organization?s Salesforce instance.
  • An administrator skill set, including instance configuration, customization, security, forecasting, data management, and other best practices.
  • Resources available in the Salesforce ecosystem and industry tools that aid collaboration.
This training will prepare you for the Salesforce Certified Administrator certification.

Knowledge Outcomes and Experience

    Instructor Details

    Chantelle Rey-Smith
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