Abigail Hathaway

Gather organizational performance information.

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

English Language

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Administration and Management

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Computers and Electronics

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Administrative

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Customer and Personal Service

Washtenaw Community College 

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Critical Thinking

Understanding written sentences and paragraphs in work-related documents.

Reading Comprehension

Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

Quality Control Analysis

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Active Listening

Being aware of others' reactions and understanding why they react as they do.

Social Perceptiveness

Understanding the implications of new information for both current and future problem-solving and decision-making.

Active Learning

Data Analyst Technician

Evaluate data quality.

Check data for recording errors.

Compile data or documentation.

Analyze data to identify trends or relationships among variables.

Analyze operational or research data.

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Mathematics

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Complex Problem Solving

Data Analytics 2 (Using Excel)

Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

Design

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Personnel and Human Resources

Data Analytics Level 3 (Using Excel)

Data Analytics 5 (Using Power BI)

Apply mathematical principles or statistical approaches to solve problems in scientific or applied fields.

Analyze data to inform operational decisions or activities.

Analyze data to identify or resolve operational problems.

Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

Engineering and Technology

Data Analytics: Level I (Using Excel)

Monitor operational activities to ensure compliance with regulations or standard operating procedures.

Data Analytics Level 4 (Using XML)

Washtenaw Community College was established in 1965, when&nbsp;<a href="https://www.washtenaw.org/" rel="noopener noreferrer" target="_blank">Washtenaw County</a>&nbsp;voters passed a millage to provide financial support for a countywide community college. WCC opened with a 6-member Board of Trustees, a newly-appointed president, and a parcel of land in Ann Arbor and Superior Townships. Classes started in September 1966 on a temporary campus at Willow Run, with 1200 students enrolled in 30 occupational programs and a transfer curriculum.From this modest beginning, WCC has grown into one of the nation’s premier community colleges with an annual enrollment of more than 20,000 students in credit classes each year, and thousands more in Economic and College Development classes. Our diverse student body includes more than 1,000 students from 100+ foreign countries. Our 285-acre campus and strategically located extension centers, operating resources, technology-enabled facilities, and instructional quality are the envy of post-secondary education institutions near and far.&nbsp;