holding hands
holding hands

Difficult Conversation Strategies

Central New Mexico Community College
Online - Scheduled Course
September 2, 2022
1 Estimated Weeks

Description

Examine methods of managing disagreements before the escalation of anger and conflict. Talk through the issue with respect and patience for the others point of view. The Thomas-Kilmann Conflict Mode Instrument is used to assess your preferred style of conflict management and to understand how problems can best be solved. Learn the best context for conflict resolution situations.  
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Human Resources Managers

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