Supervisor Academy: Host Difficult Conversations

Central New Mexico Community College
Online - Scheduled Course
March 25, 2021 - March 26, 2021
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Daytime - 9:00 AM to 1:00 PM CST
4 Hours per Week
1 Estimated Weeks

Learners from this course say they have been hired by:

Open Central New Mexico Community College website

Description

Skills to Manage Difficult Conversations to become a more effective supervisor

Examine methods of managing disagreements before the escalation of anger and conflict. Talk through the issue with respect and patience for the others point of view. The Thomas-Kilmann Conflict Mode Instrument is used to assess your preferred style of conflict management and to understand how problems can best be solved. Be able to determine the best context for conflict resolution situations.  

This course is part of an 8-course series. Courses can be taken individually or as a series. 

Additional Attendance Information

Class meets online, Friday 3/26 from 9am to 1pm

Jobs & Careers
General & Operations Managers

College Details

Central New Mexico Community College
https://www.cnm.edu/
Description

Located alongside the picturesque Sandia Mountains, Central New Mexico Community College (CNM) is the largest higher education institution in New Mexico in terms of undergraduate enrollment, serving more than 22,000 learners. Representatives from businesses and industries help CNM develop programs to ensure that CNM students acquire the skills needed for success in the workplace. CNM offers associate degrees and certificates in more than 100 fields of study, and accelerated, non-credit skills training that quickly connects learners to high-demand careers in the region’s economy. Many of the courses offered on this platform are managed via CNM Ingenuity, a non-profit division of CNM, focused on intensive training, entrepreneurship, and economic development. CNM Ingenuity partners with the College to explore and deliver new modes of education in in-demand career fields.

 

Contact Details

Contact Email
workforce@cnm.edu
Contact Phone Number
(505) 224-5206 Annalise Jaramillo