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Developing Effective Communication Skills to become a more effective supervisor

Discover how communication really affects management outcomes. Activities explore techniques for improving verbal and nonverbal communication. The PACE™ Palette assessment is administered to help you become a more effective communicator and as a springboard to topics covered in other units.  

This is one course of a 8-course series. Courses may be taken individually or as a series. 

Build Your Professional Skills

Make sure you have the tools to succeed and grow in your career by attending one of the nation's most successful management programs : Professional Skills Academy. In the past 10 years, over 2,000 employees representing over 100 companies and government agencies have attended. The series of courses are facilitated by some of the best trainers with extensive industry experience.

This program consists of eight modules that address the fundamentals, as well as the advanced techniques, of successful supervision to include emotional intelligence, critical thinking and effective communication strategies.

Classes include:

• Emotional Intelligence
• Effective Communication
• Positive Coaching and Continuous Feedback
• Difficult Conversation Strategies
• Creating Your Leadership Brand
• Efficiency Tools for the Workplace
• Goal Setting
• Employment Law Basics