Improve your Emotional Intelligence to become a more effective supervisor 

Intellectual and technical skills are no longer enough on their own to assure success in the workplace.  Emotional Intelligence allows you to connect with others one-on-one and in groups-a critical skill in business today.  People who are emotionally smart waste less time on personality conflicts, stay in control under stress and achieve greater satisfaction at work and at home.

This course is part of an 8-course series. Courses may be taken together or individually. 

Developing Effective Communication Skills to become a more effective supervisor

Discover how communication really affects management outcomes. Activities explore techniques for improving verbal and nonverbal communication. The PACE™ Palette assessment is administered to help you become a more effective communicator and as a springboard to topics covered in other units.  

This is one course of a 8-course series. Courses may be taken individually or as a series. 

Develop Positive Coaching and Continuous Feedback Skills to become a better supervisor

Positive coaching provides supervisors the ability to move to a higher level of effectiveness and responsibility. Use common sense to guide your employees and their performance. Participants learn the TrustWorks™ model as a foundation for other units.

This course is part of an 8-course series. Courses can be taken individually or as a series. 

Skills to Manage Difficult Conversations to become a more effective supervisor

Examine methods of managing disagreements before the escalation of anger and conflict. Talk through the issue with respect and patience for the others point of view. The Thomas-Kilmann Conflict Mode Instrument is used to assess your preferred style of conflict management and to understand how problems can best be solved. Be able to determine the best context for conflict resolution situations.  

This course is part of an 8-course series. Courses can be taken individually or as a series. 

Build an Effective Leadership Brand as a supervisor

Influence and lead with a proactive flair as you build upon your identified strengths. Building your style means understanding the difference between leadership and management while enhancing your skills based on emotional intelligence challenges. Be THAT leader.

This class is part of an 8-class series. Classes can be taken individually or as a series. 

Gain the Efficiency Tools necessary to be an effective supervisor

Today’s businesses are driven by productivity and collaboration. But how do you achieve both in a way that benefits everyone on your team? How do you avoid the inevitable obstacles: priority management, strategy alignment, and transparency?

Luckily, the small business community has noticed a recent uptick in productivity and collaboration. Why? Many newer online tools have made it easier for teams to communicate clearly, prioritize tasks, delegate responsibilities, and hold themselves (and each other) accountable. The course will explain these tools, and more. 

This course is part of an 8-course series. Courses can be taken individually or as a series. 

Goal setting is a powerful process for supervisors

Effective goal setting allows you to impact your career and provides a tool to motivate yourself, turning your vision into reality.  By knowing precisely what you want to achieve professionally, you know where you have to concentrate your efforts.   This training builds on employee's Strengths and aligns goal setting with personal talents. 

There is a great deal of difference between the most successful 5 percent of the population and the rest of the nation.  The top 5 percent establishes clear, positive and effective goals for themselves.  

This class is part of an 8-part series. Classes can be taken individually or as a series.

Learn the Employment Law basics you'll need to be a skilled supervisor

Benefits, hiring, termination, discrimination, sexual harassment–legal issues can be overwhelming. Explore human resources topics to become familiar with key employment laws, workplace privacy and hot button issues. Learn to avoid issues and when to ask for help from an expert.

Tools and Resources for Online Instruction

The course will focus on locating, evaluating, implementing and properly citing online resources in accordance with copyright and fair use regulations. Learners will explore best practices with a focus on the alignment of instructional resources within online course content and course development.

Design Successful Online Learning Environments

For learners seeking assistance in developing successful online learning environments. This course meets the needs of all learners in an inclusive online environment.  Guided by universal design principles, learn how to evaluate and implement course development to increase accessibility for all learners in an online environment.

Assessment Tools for Online Instructors

This course looks at various assessment methods with a focus on aligning assessment with instruction and learning objectives within the course design.

Enhance Skills to Communicate with your Online Learners

Whether it's learner-to-learner or learner-to-instructor, or learner-to-content interaction, the right communication is essential. Learn how to use the right online tools for synchronous and asynchronous communication while exploring new technologies to support learning and instruction in an online environment.

Developing Effective Online Engagement Skills

• Learn how to embed ways to foster student-to-student interaction in the online classroom.
• Demonstrate the ability to use tools for communicating online.
• Develop communication policies and instructions for use in the online classroom.

Essentials for Creating an Effective Online Learning Environment

This course introduces online teaching and learning with a focus on the skills and knowledge needed to actively engage learners in an online environment through on-going communication, instructor presence, and high-quality instruction. 

Essentials for Creating an Effective Online Learning Environment

This course introduces online teaching and learning with a focus on the skills and knowledge needed to actively engage learners in an online environment through on-going communication, instructor presence, and high-quality instruction. 

Best Practices for Online Instructors

This course applies best practices in designing online courses, with a focus on developing course content, learning activities, accessibility, and assessments that achieve alignment with instructional objectives.