All Unmudl Originals

Arapahoe Community College

Central New Mexico Community College

GateWay Community College

Mott Community College

Pima Community College

San Diego Continuing Education

San Juan College

SUNY Broome

Tallahassee Community College

Tombolo Institute at Bellevue College

Washtenaw Community College

Monitor performance of organizational members or partners.

Analyze data to inform operational decisions or activities.

Analyze financial records to improve efficiency.

Implement organizational process or policy changes.

Determine pricing or monetary policies.

Provide basic information to guests, visitors, or clients.

Direct financial operations.

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Administration and Management

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Customer and Personal Service

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Personnel and Human Resources

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

English Language

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Mathematics

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Clerical

Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Economics and Accounting

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Active Listening

Adjusting actions in relation to others' actions.

Coordination

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Monitoring

Being aware of others' reactions and understanding why they react as they do.

Social Perceptiveness

Talking to others to convey information effectively.

Speaking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Critical Thinking

Understanding written sentences and paragraphs in work related documents.

Reading Comprehension

Workforce Readiness Toolkit

Determine operational compliance with regulations or standards.

Evaluate potential problems in home or work environments of clients.

Evaluate characteristics of individuals to determine needs or eligibility.

Evaluate program effectiveness.

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Administrative

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Education and Training

Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Learning Strategies

Understanding written sentences and paragraphs in work-related documents.

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Complex Problem Solving

Instructing

Actively looking for ways to help people.

Service Orientation

Understanding the implications of new information for both current and future problem-solving and decision-making.

Active Learning

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Essential Employee Skills for the Workplace – Career Preparedness

Label production materials.

Verify accuracy of data.

Edit audio or video recordings.

Create computer-generated graphics or animation.

Determine presentation subjects or content.

Operate audio recording equipment.

Operate communications, transmissions, or broadcasting equipment.

Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Communications and Media

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Computers and Electronics

Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

Telecommunications

Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

Fine Arts

Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Production and Processing

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

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