Conduct opinion surveys or needs assessments.

Monitor sales activities.

Identify potential customers.

Examine condition of property or products.

Evaluate potential of products, technologies, or resources.

Analyze financial records or reports to determine state of operations.

Estimate costs or terms of sales.

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Sales and Marketing

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Customer and Personal Service

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Administration and Management

Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Communications and Media

Virtanza

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Active Listening

Talking to others to convey information effectively.

Speaking

Persuading others to change their minds or behavior.

Persuasion

Being aware of others' reactions and understanding why they react as they do.

Social Perceptiveness

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Critical Thinking

Bringing others together and trying to reconcile differences.

Negotiation

Improve Your Sales, Presentations and Branding

Located alongside the picturesque Sandia Mountains, Central New Mexico Community College (CNM) is the largest higher education institution in New Mexico in terms of undergraduate enrollment, serving more than 22,000 learners. Representatives from businesses and industries help CNM develop programs to ensure that CNM students acquire the skills needed for success in the workplace. CNM offers associate degrees and certificates in more than 100 fields of study, and accelerated, non-credit skills training that quickly connects learners to high-demand careers in the region&rsquo;s economy. Many of the courses offered on this platform are managed via CNM Ingenuity, a non-profit division of CNM, focused on intensive training, entrepreneurship, and economic development. CNM Ingenuity partners with the College to explore and deliver new modes of education in in-demand career fields. 
REFUND POLICY: For courses with a rolling start date or on-demand, Ingenuity will provide a refund so long as your cancellation is received at least 2-business days from the time of your registration and you have not activated any of the course assets (e.g. access codes).
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Refunds&nbsp;are processed&nbsp;according to the form of payment received (check or credit card).