Quick Service Technician Certificate

This two-course certificate program provides students with an overview of automotive quick services and new/used vehicle preparation. The first course covers vehicle inspections, preparing estimates, changing fluids and filters, proper hazardous waste disposal, minor electrical repairs, and road-testing techniques. Students learn how to inspect and evaluate vehicle systems to determine if advanced levels of repairs are needed. They also learn how to identify and operate necessary equipment and tools.

The second course provides students with an overview of the automotive industry and a basic understanding of how each system within an automobile works. Students learn how to operate basic hand, power, and lifting tools as well as the major measuring instruments and devices used by automotive technicians. This course is intended as a first course for automotive students or as a basic core course for the entire automotive program.

• Live face-to-face classes
• Collaborative project-based learning
• 24-hour tutoring
• Live counseling available
• 24-hr library services
• Career Counseling
• Professional development
• High quality professionally designed courses
• No textbook fees

Upon successful completion of the first course, you will be able to:
1. Identify tasks, tools, and products related to quick services
2. Perform accurate inspections for safety-related defects, needed repairs, and signs of collision repairs or damage
3. Provide proper calculations, documentation, and notes of inspections
4. Calculate and prepare a vehicle inspection/repair estimate for a customer using typical industry practices
5. Perform services, inspections, and minor repairs safely, correctly, and in a timely manner

Upon successful completion of the second course, you will be able to:
1. Identify and operate basic hand, power, and lifting tools as well as the major measuring instruments and devices used by automotive technicians
2. Explain the basic concepts of electricity
3. Name at least five substances typically found in an automotive shop that are considered to be chemical hazards
4. Identify the major parts of a vehicle’s suspension, steering, and brake system
5. Calculate and describe engine displacement and compression ratios
6. Compare and contrast how the three basic electrical measurements function