Interview employees, customers, or others to collect information.

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Administration and Management

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

English Language

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Active Listening

Talking to others to convey information effectively.

Speaking

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Judgment and Decision Making

Understanding written sentences and paragraphs in work-related documents.

Reading Comprehension

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Complex Problem Solving

Adjusting actions in relation to others' actions.

Coordination

Communicating effectively in writing as appropriate for the needs of the audience.