Conflict Resolution Strategies 2.0 - ONLINE
Conflict is a part of any work environment. It cant be helped. When you have a group of people working under stress with different personalities, there's bound to be a few problems.
That conflict exists is not the issue, but having an effective conflict resolution strategy to resolve that conflict if it begins to impact the business is crucial for any manager. While conflict can be a creative fuel that helps teams compete and work more productively, it can also easily blow up and bring everything to a dead stop.